Privacy Policy

At Hospil General Hospital, we are dedicated to safeguarding the confidentiality and security of your health information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our patient portal, or receive medical services. We comply with applicable health data protection regulations and international best practices.

By interacting with Hospil's digital platforms or visiting our facilities, you agree to the practices described in this policy.

• Provide medical diagnosis, treatment, and personalized care.
• Manage appointments, admissions, and emergency responses.
• Process insurance claims and billing securely.
• Improve healthcare services, conduct research (anonymized), and send health reminders.
• Comply with legal & regulatory obligations.

We never sell your personal data. Your information may be shared only in the following circumstances:

• With your consent: For referrals, second opinions, or third-party health programs.
• Healthcare providers: Specialists, labs, or pharmacies involved in your treatment.
• Legal requirements: If required by law, court order, or for public health safety.
• Business associates: Vendors who assist with our IT, billing, or analytics (under strict confidentiality agreements).

Hospil implements industry-standard encryption (AES-256, TLS 1.3), role-based access controls, regular security audits, and physical safeguards. Your medical records are retained as per regulatory requirements (minimum 10 years) and securely destroyed thereafter.

You have the right to:

• Access and obtain a copy of your health records.
• Request corrections to inaccurate information.
• Request deletion (subject to legal retention).
• Withdraw consent for certain data uses.
• Receive a portable electronic copy of your data.

To exercise these rights, contact our Privacy Officer at [email protected] or call our helpline.

Our website uses essential cookies for functionality and analytics to enhance user experience. You may control cookie preferences via browser settings. We do not use third-party advertising trackers on patient portals.

Hospil does not knowingly collect personal information from children under 13 without parental consent. For pediatric services, all data is managed under the supervision of a parent or guardian.

We may update this Privacy Policy periodically. Any material changes will be notified via email or prominent notice on our website. The "Last updated" date indicates the latest revision.